Staff Training

Harvey Norman Exclusive
Vacuum Demonstration
  • 31,000 Pa in action
  • Drop down suction, better and more effective
Mopping Demonstration
  • Smart Stain Detection
  • 60°C Hot water mopping
Hair Untangling Demo 1
  • Roller in action
  • Hair is removed from the sides
Hair Untangling Demo 2
  • Side brush in action
  • V shape to l shape

Flow 2 Training

Shiv's Demostration and Talks
AI Feature
Video Summary:

  1. Visual Learning Model: Unlike language models, the Narwal Flow 2 uses images and visuals as data to learn from its environment.
  2. Adaptive Navigation: The device improves its operation by continuously collecting and analysing visual data as it moves around the home.
  3. Human-Like Vision: Implemented via dual 1080p RGB cameras to enhance decision-making that mimics human visual perception.
  4. Privacy Considerations: German TÜV-certified privacy protection

Design Feature
Video Summary

  1. Sleeker new design with a premium piano glass finish
  2. More ergonomic water tank access for easier handling
  3. Built in light bar with integrated AI voice assistant
  4. Voice control works directly on the device, no Alexa or third party smart speaker needed


Mopping Feature
Video Summary

  1. Dirty water tank is inbuilt and non-removable by end-users or salespersons—only technicians can access it.
  2. Internal agitation prevents scale buildup and extends maintenance intervals.
  3. Automatic clean water replenishment via 16 heated jets (60°C) during mop rotation improves cleaning efficiency.
  4. Design focus on hands-free, low-maintenance end-user experience distinguishes it from traditional machines.

Vacuuming Feature
Video Summary

  1. Rubber wheels must be the bottom-most contact point to avoid damage, particularly scratching sensitive surfaces.
  2. This design rule leads to an inevitable gap between the roller brush and floor, limiting suction.
  3. The innovation lies in a dynamic mop mechanism that lifts and lowers the roller brush, adjusting suction depth during operation.
  4. The result is a deeper bristle engagement with fibres, improving cleaning by combining suction and mechanical action.

Product Information
All you need to know and learn about the Flow 2
Premium_Design
  • Sleek architectural profile
  • Premium piano-glass finish
  • Interactive light bar for status display
  • Real-time color-coded updates
Suction
  • 31,000Pa hyper suction power
  • Cleans hard floors, edges, crevices, and carpets
  • Consistent performance across multiple floor types
CarpetFocus
  • Automatically detects carpet surfaces
  • Improves dust and hair extraction
  • Enhances cleaning depth on carpets
FlowWash
  • Continuous self-cleaning with heated water circulation
  • Up to 12N downward pressure for scrubbing
  • Reduces secondary contamination
  • Dock supports cleaning up to 100°C
TwinAI
  • 10 TOPS AI processor inspired by Mars rover
  • Handles up to 1 trillion operations per second
  • Applies dynamic path planning
  • Detects and avoids obstacles with high precision

AI_base
  • Automates dust collection and waste handling
  • Uses heated drying for hygiene
  • Optimizes maintenance cycles with AI
  • Delivers hands free cleaning experience
Model Comparsions
Flow 1Flow 2
Pricing$ 1,999$2,499
Suction22,000 Pa31,000 Pa
AI200+Unlimited
Hot FlowWash40°C60°C
Self Washing60°C100°C
Battery6400 mAh7000 mAh
Mapping2DTrue 3D
Voice ControlSmart Voice CtrlSmart Voice Ctrl
Mop DesignTrack MopTrack Mop
Auto DetergentNoYes
Harvey Norman Special Discount
Use this link to purchase products that is discounted to the staff. Note, all Harvey Norman staff will receive a 50% discount. To obtain the discount code, please email Support@narwal.net.au
The above information is confidential and intended solely for internal use by Harvey Norman and Narwal Australia personnel. Any unauthorised disclosure, distribution, or sharing of this information with external parties is strictly prohibited. Breach of this confidentiality requirement may result in disciplinary action and other applicable penalties.