This machine is light-weight, easy to use and easy to clean. It does have little issue. I found if I mop forward without any issue but mop back with little dirt out from the machine. After finishing all the cleaning, I can see little dirt left on the floor. However, overall is not too bad, the iron drying is nice design and also quiet.

Great vacuum

I have found the S20 Pro to be an excellent wet/dry vacuum/mop.
When used daily, it keeps the hard floors fresh and clean which is particularly impressive considering I have two large dogs who are constantly in and out each day and somehow find only the dirtiest sections of my block to traipse inside.

Super simple to use (one button press) and I have found the "dirtiness" sensors to be extremely accurate. The self cleaning, drying and disinfecting is also particularly good.

My only difficulty with the S20 Pro is that whilst it is very good with hair, if you have an long-haired pet (I have a lab) who spends time inside, you cannot afford to miss a single day of vacuuming in moulting season or the S20 will struggle when self-cleaning and can get clogged - admittedly this is only a 30 second job to clean with the included tool.

On a day-to-day basis? Absolutely brilliant. An excellent investment.

Narwal S20 Pro Wet and Dry Vacuum and Mop

This mop is by far the best investment I've made. It's incredibly smart and user-friendly. Just press a button, and the mop takes care of everything! It detects dirt, automatically adjusts its operation, and even features voice prompts to update you on its status (which can be turned off if needed). It alerts you when to refill the clean water tank or add detergent, making maintenance effortless.

What truly amazed me was how dirty my floors actually were. With a traditional mop, you're essentially reusing dirty water unless you change it frequently, which is inefficient. This mop, however, separates clean water from dirty water and even filters out solid debris like hair and food scraps. This ensures a much cleaner and more hygienic floor-cleaning process.

Cleaning Process: After mopping, you simply press the cleaning button, and the machine handles the rest. It even notifies you at each step. Once it cleans the roller, you just empty the dirty water tank, clean the container and filter, and place them back. The machine then dries everything for you—no need to leave filters out to air-dry, risking them being misplaced or forgotten.

Room for Improvement: Perhaps in a future model, like a P30 version, it could also automatically empty the dirty water tank and refill the clean water tank, similar to robotic vacuum and mop systems. That would make it completely hands-free!

Overall, this mop is a game-changer, and I highly recommend it to anyone looking for a smarter, more efficient way to clean their floors.